Put entertainment spending first
Gambling requires you to be 18 or over. Set aside only money you can afford to lose after covering everyday needs. A spin parcel, cashback rate or approaching reward does not justify borrowing or raising that amount. Stop when your planned session ends, even if a promotion remains unfinished.
Tools available through our account
We offer deposit limits to constrain funding, cooling-off to interrupt play, and temporary or permanent self-exclusion. Ask our support team about the appropriate control when you want a boundary. Explain whether you need a funding restriction, a break or exclusion rather than another offer.
If keeping to a limit feels difficult, consider a stronger tool. Do not create another account to work around a restriction. A deliberate pause is more useful than trying to recover losses through an additional deposit.
Understand the GAMSTOP boundary
We are not licensed by the UK Gambling Commission and not part of GAMSTOP. That UK exclusion scheme does not cover our account. If you already use GAMSTOP, do not treat an account outside it as an alternative way to gamble. Ask us about exclusion and seek independent assistance.
Gamban and other blocking software can add a device-level barrier to gambling access. Consider the devices you use when arranging blocking protection alongside account controls.
Signs to act on
Chasing losses, concealing payments, using bill money and borrowing for bets are warning signs. Irritability when unable to play or repeated difficulty stopping also deserves attention. An offer's expiry should never outweigh these concerns. Speak to someone you trust and take a break from gambling.
Independent help
GamCare provides the National Gambling Helpline on 0808 8020 133. GambleAware offers information and support routes, while Gordon Moody and Gamblers Anonymous provide further recovery support. You can seek help before a situation becomes severe, including when you are worried about someone else's gambling.